PRIVACY POLICY

Last updated: 30/07/2025

OnCert (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following personal information when you contact us:

  • Your name

  • Your email address

  • Any other information you choose to provide in your message


How We Collect Your Information

We collect personal information directly from you when you:

  • Submit a contact form through our website

  • Send us an email or other direct communication

We do not collect sensitive personal information or use automated data collection tools (e.g. cookies) for tracking purposes.


How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries

  • Follow up on requests for our services

  • Provide you with relevant information about our business

We do not use your data for marketing unless you explicitly request to be added to a mailing list, and we will not contact you without your consent.


Disclosure of Your Information

We do not share, sell or disclose your personal information to any third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure server hosting and internal access controls.


Your Rights

You may contact us at any time to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate or outdated information

  • Ask for your data to be deleted, unless required for legal or administrative purposes

Children’s Privacy

Our services are not directed to, and we do not knowingly collect personal information from, children under 13 years of age.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:


OnCert
Suite F, 5 Plaza Parade Maroochydore QLD 4558
Email: admin@oncert.com.au


Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.